Feedback
Overview
Virtual Tikkun includes a built-in feedback panel so you can share your thoughts, report issues, or request new features directly from the app. Your feedback goes straight to the Virtual Tikkun support team and helps shape future improvements.
Accessing the Feedback Panel
You can open the feedback panel in two ways:
- Account menu — Click your account button and select Send Feedback
- AI Assistant — Ask the assistant about leaving feedback, or click the Leave Feedback suggestion chip
Types of Feedback
When the panel opens, you will see four quick-tap category chips at the bottom:
| Category | When to Use |
|---|---|
| Feedback | General comments about your experience, things you like, or areas for improvement |
| Suggestion | Ideas for new features or enhancements you would like to see |
| Question | Questions about how something works or how to accomplish a task |
| Bug | Something is not working as expected or you encountered an error |
Tapping a category chip sets the prefix for your message automatically. You can also simply type your message without selecting a category.
Sending Your Feedback
- Open the feedback panel
- Optionally tap a category chip (Feedback, Suggestion, Question, or Bug)
- Type your message in the text field
- Press Enter or click the send button
Your feedback is saved and the support team is notified. You will see a confirmation message in the panel once your feedback has been submitted successfully.
What Happens Next
After you submit feedback:
- Your message is stored securely and forwarded to the support team
- If you are signed in, your feedback is linked to your account so the team can follow up if needed
- The team reviews all feedback regularly and uses it to prioritize improvements
Tip: You do not need to be signed in to send feedback. However, signing in allows the team to associate your feedback with your account and follow up if they have questions.